Please review or policies, and frequently asked questions.
Appointment Reservations
The best way to reserve an appointment is through our online booking system. A credit card is required to secure all appointments. You do not have to use this card for final payment unless you would like to.
Waiting list:
You can add yourself to any of our waitlists on Vagaro by clicking “book appointment.” Select the days that you want to be in contact about & you will automatically be notified by Vagaro if that time opens up.
Method of payment
We accept Visa, MasterCard, Discover Card, American Express, Apple Pay, or Visa or MasterCard Debit Cards. Please no personal checks or cash.
Please note: Masks are optional at Ceremony. If you would like your stylists to wear one during your appointment just let us know and we will be happy to mask up! We promise to never come to work sick.
Cancellation Policy
Ceremony requires 24 hours notice to cancel, modify or reschedule appointments. Cancellations that occur with less than 24 hours’ notice will be subject to a fee of 50% of the value of the appointment. Subsequent cancellations without the required notice will be charged 100% of the value of the appointment. No-shows will be charged 100% of the value of the appointment.
Service Adjustments
If you would like an adjustment to your service, you have 7 days to do so with the same stylist and additional service charges may apply. If you choose to see a different stylist, treat your hair yourself, or visit another stylist or salon, or if it is after 7 days from the initial service, full service charges will apply for an adjustment. All service sales are final.
Session Pricing
Our team charges hourly session rates based on their education, experience, specialties, skill, and demand.
Hourly rates are charged by the length of time of service and are all-inclusive, with a one-hour minimum.
All services are personalized to your desired outcome, but we highly recommend scheduling a consultation beforehand if you are making a big change.
Gratuities
Ceremony is a gratuity-free salon.
Retail/Products All sales are final, with no returns or exchanges.
200N Greensboro St. Ste #A16 Carrboro, NC 27510
We are located in the Historic Carr Mill Mall in Downtown Carrboro NC. next door to Weaver Street Market.
Free Parking is available directly in front of the salon or surrounding lots.
